We offer a variety of computer support services in the Miami, Doral, Miami Airtport, and Kendall areas. Our support plans are intended to fullfill every business need.
If you are not sure of the type of service you need or you prefer to talk to someone. Feel free to call our office to speak to one of our representatives for a free consultation at (305) 790-6191.
Today's IT projects bring about more than just functional challenges. Issues such as security, scalability, redundancy, information architecture and speed of performance are just a few of the criteria that must be evaluated in the early stages of planning an information technology project. Our experienced team of IT consultants can handle projects large and small, from needs assessment through to implementation.
With Miami Florida Computer Support Tech Support, businesses save valuable time by receiving the technical support you need, when you need it. We cover everything from spyware and virus removal, software installation, network security, and increasing your PC's performance.
Our technicians are certified and ready to assist you. , we're always available - 24 hours a day, 7 days a week
Most business owners and home office users don't have time to hassle with bringing a computer to a retail repair shop. Why make customers go through the process of unplugging all the wires, packing the PC up in the car, dropping it off for several days, going back to pick up the PC and attempting to set it all back up again. We make it easy by going directly to the customer's home or office to handle their computer troubleshooting and repair needs. We make it convenient for customers to get their problems solved quickly. In extreme circumstances we will pick up the PC, repair it in-house and deliver it back to the customer ready to plug and play. We will do whatever is most convenient for you.
Upgrades & Software Installations
We will help you analyze your software needs, install, train and support software we recommend and install. (Configuration instructions must be provided by client. Support for software that we do not install may be arranged prior to the start of your support plan.).
Spyware and Virus Removal
At any given time thousands of computer viruses, worms and spyware are in circulation on the internet. Millions of users with always-on high-speed internet connections are prime targets for hacker probing, worms and viruses. Unfortunately these malicious programs cause massive frustration and millions in lost revenue due to computer errors, stolen information and downtime. We provide software and hardware solutions to remove and combat continuous attempts by unknown internet predators.
Data Security & Safety
You need IT support staying on top of the latest security updates and patches to ensure the safety of your company. Let our team of experienced security engineers install, configure, manage, and monitor industry-leading hardware firewalls for you so you can focus on your high-priority development projects.
Remote & On-Site Support
All of our customers benefit from being able to call our helpdesk and receive support as if we were sitting next to you, how?
All of our clients' systems are configured in a safe and secure way so that we can access their servers and PC's or laptops from our offices. We can see what you are seeing on your screen and even take over control of your servers, PC's and laptops to help resolve a problem.
So from the time of calling our helpdesk we can be connected to your systems and seeing what the problem is within minutes, no waiting for engineers to attend site!
We are also ready to attend site if needed for any critical failures and routine maintenance.
Design & Implementation
We will design an effective and economical network solution for any size business. The key measurement of an effective network is employee productivity. This means high "up-times" for network servers, stable employee workstations, and reliable network resources. To accomplish this objective, high quality hardware must be used. Likewise, careful consideration of the network configuration, wiring type, network protocols and Network Operating System is necessary to ensure smooth operation. Also the network resources to be utilized need to be documented and mapped to the workplace. Finally, a plan for network management, network security, system administration, network backups, as well as support, must be developed based on your companies needs. We will provide a working diagram of the proposed network configuration in conjunction with the project proposal.
We realize design is only the first step in a project, implementing the design is also crucial. To make sure all the equipment is delivered, tested and configured in a timely fashion, we consult with you on every step and work around your schedules to minimize disturbances. Technicians who are specialized in the technologies required for the project are assigned to the project. With our diverse talents on staff we are able to assist in a wide variety of different requirements.
Server & Desktop Setups
As technologies change so will your computer hardware needs. We offer hardware recommendations selecting the appropriate servers, switches,routers, firewalls, e-mail systems, virus protection, and backup systems. We install and configure all types of hardware,software, and network devices.Insuring that your network will run smoothly.Our highly skilled technicians will ensure that each workstation is configured to meet the needs of each employee. Upon completion of each installation, we ascertain that every workstation is fully operational - printing, e-mail, applications, and Internet access.
Wire & Wireless Networks
We helps customers share internet access through a single wireless router. This saves customers the trouble and expense of running cables throughout their home or office. Wireless networking provides mobile users with laptops and handheld devices convenient access from any point within range of the router. All computers on a wireless network can share printers, files, graphics and multi-user applications connected anywhere in the home or office. Most wireless routers can be purchased with encryption technology for secure communications. This is an added level of protection to help prevent intruders from accessing the computers on a wireless network.
Data Back-Up & Recovery
When it comes to protecting valuable computer data, most of us know that we should be making regular backups because a system failure would cause unthinkable hardship. Even with this knowledge, many customers live through each day without a backup for accounting data, databases, digital photos and other important files that are irreplaceable. We are focused on providing solutions that help small businesses and home users protect their data without investing a lot of time and energy. For protection and complete recovery of data customers turn to our experts.
Remote Backup Solutions
Our remote backup solution enables consumers and organizations to get enterprise-class online backup with superior performance for their critical data at a fraction of the cost. Our automated online backup services secure computer data as a protection against hard drive failure, viruses, theft, natural disasters, or human error.
Remote Access to Your PC
Remote virtual computer support increases customer satisfaction by enabling technicians to address support needs directly and immediately. With virtual support, the efficiency and effectiveness of your support is increased, while customer downtime is minimized. Using our approved remote support tools; a support rep can begin troubleshooting a remote desktop as soon as the user reports a problem. Virtual support is a great secondary service for existing clients that need fast problem resolution or ongoing support.
MS Exchange Server
Corporate email has fast become a mission critical operation for companies of all sizes. Microsoft Exchange Server 2013 can help organize your business by providing easy-to-use collaboration tools.
Some of the key advantages of Exchange 2013 are:
- Group collaboration
- Bring email hosting in-house
- Microsoft Outlook 2013
- Spam blocking & virus filtering
- Safe attachment filtering
Server & Desktop Maintenance
Our Server maintenance is comprised of:
- Checking server log files
- Applying necessary service packs and updates
- Checking hard disk space
- Checking core file and folder permission
- Checking complete security
- Checking application functionality
- Checking redundancy
- Recommending necessary software and hardware upgrades
- Checking backups and more.
Our Desktop maintenance is comprised of:
- Anti-virus software checkups
- Disk space utilization
- Defragmentation of hard drives
- Troubleshoot hardware and software issues
- Temporary internet files purging
- Installed software checkups
- Check log files
- Install necessary updates and service packs and more.
Desktop & Server Rollouts
Rolling out new server, desktops systems and software applications is a time consuming undertaking and requires a thorough project management and deployment schedule to be successful. Our professional services will ensure that deployment dates, software installation and all other required services are met. We keep your organization productive with little disruption to your daily activities